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Customer Service

Shipping 

We ship products anywhere in the United States using UPS and USPS.  Our shipping charges are calculated by the carrier based on by the weight of your package(s) and destination.

Return Policy

We accept returns of defective merchandise only. Defective items must be reported within 7 days of receipt and will be replaced with an exact replacement or a merchandise credit. 

Please email the following information to newprospectswholesale@gmail.com:

- Store Name

- Invoice of damaged item

- Damaged item number

- Description of defect

- A photo of the defective item with the defect visible